singaporenoob.blogg.se - Bomgar jump client 13.1.3

Bomgar jump client 13.1.3 install#
Bomgar jump client 13.1.3 mod#
Bomgar jump client 13.1.3 update#
Bomgar jump client 13.1.3 software#

The better option is to deploy the "Support Button" and have your Helpdesk staff instruct users to have them open the support button app to start a session.

Bomgar jump client 13.1.3 update#

As others have said, the clients expire after a year or so, and you have to update them.īest practice is to not use a jump client if you can avoid it.Then when I did an update, I would go into the bomgar console and delete all of the clients that didn't match my tag and rely on SCCM to reinstall.

Bomgar jump client 13.1.3 install#

The only way I was able to insure that everyone was on the same client install was to specify a tag when creating the installer.

Because the appliance can take independent action on clients, it makes it really difficult to avoid drift in your client installs.

When that happens, it will likely delete the client off the machine. The appliance will attempt to auto update the clients for you, but often fails to do so.

Bomgar jump client 13.1.3 software#

With every software update to the appliance, you also have to update the client on the local machines.ALWAYS use the command line switch to specify an install directory. If you do not specify a folder, you can actually end up with multiple client installs on a single machine, each of which consume one a client connection. This was ultimately what led me down the 6 month road of wrangling with bomgar support. If you reach that client max, you will start to have performance issues with your bomgar appliance. To complicate matters, you pay for a maximum client connection count with your licensing. As others have said, the client installs to a random folder unless you specify the install directory in the command line for the installer.NEVER use the msi installer, always use the exe installer. This makes accurate reporting in your environment impossible, and SCCM deployments will give tons of false positives where it shows as installed but actually isn't. If you use the msi installer this means that the client will be deleted from the machine, but the msi database on the local machine will still show that the client as installed. As as result, if you install a permanent client on the machine, the bomgar appliance can and will still delete the client from the machine.Bomgar clearly designed this product with the intention that there should not be permanent clients installed on the machine, but then they were probably forced to do that by their customers, and just hacked their temporary client to be permanent.I banged my head on the wall with bomgar support for upwards of 6 months on their client. There's a few really weird quirks with this software. If anyone runs into this and is curious how I handled the uninstall using the PSADT, this is how I did it. Opening it reveals that the bat executes the bomgar-scc.exe from the very same folder with these parameters: -uninstall silent

In that folder, there is a uninstall.bat. NOTE: the installDir changes after every reinstall for some stupid reason, it's never the same. Looking in the registry with a powershell command (Get-InstalledApplication "jump client"), this command is from the PowerShell App Deployment Toolkit, you can get the install Location for the Jump client. On the vendor's website there is no information about a silent uninstall, only install. The vendor offers an MSI for this, but you might have a case where you need to achieve something and you need the EXE for that (2 jump groups for instance - the MSI is unable to do that).įound this post, however, this doesn't work, or no longer works.

As a general rule, if someone has flair, they almost definitely know what they're talking about. Microsoft employees typically have MSFT Official flair, and MVPs usually have MSFT Enterprise Mobility MVP with a link to their personal site/blog.

Bomgar jump client 13.1.3 mod#

Please send mod mail if you qualify and would like flair set for your account. Flair is reserved for Microsoft employees and MVPs.System Center Configuration Manager and Endpoint Protection.Listing of Local ConfigMgr-related User Groups (largely outdated) URL shorteners cause this almost every time, but so do strings of apparent gibberish like WSUS and PXE sometimes. It might have been caught by the spam filter. Post your SCCM tips and tricks, requests for help, or links others might find useful! Post not showing up?